Our website address is: https://socaldryice.com
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you submit a message through a contact form on SoCalDryIce.com, whether it’s to inquire about a business, claim a listing, report incorrect information, or request support, we collect the data you voluntarily provide to facilitate communication and improve our service.
When you fill out a contact form, we may collect the following information:
Your Name
Email Address
Phone Number (if provided)
Message Content
Listing or Page Reference (e.g., which business or city you are contacting about)
IP Address (automatically logged for security and anti-spam purposes)
Browser/User Agent Data (used to detect spam or automated submissions)
We use the information you submit via our forms to:
Respond to your questions or requests
Forward your inquiry to the appropriate business (if you’re contacting a listed provider)
Provide support or resolve a technical issue
Monitor for spam, fraud, or abuse
Improve the functionality and relevance of our directory platform
We do not use this data for marketing purposes unless you explicitly opt into a newsletter or promotional list.
Form submissions are:
Retained for up to 12 months for customer service and audit purposes
Stored securely in our website’s database or third-party email tools
Automatically deleted after the retention period unless legally required otherwise
Some contact form data may be transmitted through or stored in third-party services we use to manage communications (e.g., WPForms, Mailchimp, WP SMTP, or email clients like Gmail). All such services are chosen based on their security and privacy compliance.
Please do not include sensitive information (like credit card numbers, social security numbers, or medical details) in contact form submissions. Our site is not intended to process that type of information, and such data will be deleted upon discovery.
For any privacy questions related to our forms or how your data is handled, email us at privacy@socaldryice.com.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
To better understand how visitors use SoCalDryIce.com and to improve the performance, navigation, and content quality of our site, we use web analytics tools. These tools collect non-personal, aggregated data about user behavior that helps us optimize our directory of dry ice suppliers and related services.
We currently use the following analytics platforms:
Google Analytics – to monitor page views, session duration, bounce rate, traffic sources, and geographic trends
Google Search Console – to track search performance, indexing status, crawl errors, and keyword rankings
These tools do not give us access to personally identifiable information (PII) like your name, email, phone number, or address.
These analytics tools may collect the following types of anonymous or pseudonymous data:
IP address (anonymized)
Browser type and version
Device type (mobile, tablet, desktop)
Pages visited and time spent
Click-through behavior
Geographic region (e.g., city, state)
Referring websites or search engines
Keywords used to find our site
This data helps us understand which cities generate the most interest in dry ice, which listings are most popular, and what users are searching for — so we can enhance your browsing experience.
IP addresses are anonymized (truncated) before being processed or stored by Google Analytics
Data is encrypted in transit via HTTPS
No personal information from contact forms or accounts is shared with analytics platforms
Analytics data is retained by default in accordance with the third-party tool’s policy (usually 14–26 months). You may prevent your data from being used by:
Disabling cookies in your browser
Installing the Google Analytics Opt-Out Browser Add-on
Using browser-based privacy tools or incognito/private browsing
SoCalDryIce.com does not use tracking pixels for advertising, Facebook Pixel, or any form of cross-site behavioral tracking or retargeting ads. Your visits to our site are not linked to any advertising profiles.
The data helps us:
Improve how users search for dry ice in Southern California
Identify broken pages or slow-loading listings
Optimize SEO for better visibility of businesses on our platform
Understand which types of dry ice services are in demand by region
If you have questions about how we use analytics or wish to opt out of certain types of tracking, contact our privacy team at privacy@socaldryice.com.
At SoCalDryIce.com, we respect your privacy and do not sell, rent, or trade your personal data to third parties. However, there are limited situations where we may share data — always with the intention to serve your request, operate our directory, or comply with the law.
We only share your data under the following conditions:
If you submit a contact form or claim request related to a specific business listed on our directory, we may forward your message — including your name, email, and message content — directly to the business owner or manager. This enables them to respond to your inquiry or service request.
We only share your message with the specific business you’re contacting — never with unrelated third parties.
We use third-party tools to help run our site smoothly. These service providers may process user data on our behalf, solely for the purposes we’ve defined:
Email Delivery Services (e.g., WP SMTP, Mailgun) – used to send contact form notifications
Hosting Providers – store data securely on servers with firewalls and encryption
Analytics Tools (e.g., Google Analytics) – track anonymous site usage behavior
Security & Anti-Spam Services (e.g., reCAPTCHA, Wordfence) – help protect against spam, bots, and hacking attempts
Form & CRM Integrations (if used) – may temporarily store submitted contact data for business routing or support
All vendors are selected based on their adherence to security best practices and privacy regulations like GDPR and CCPA.
We may disclose your information if:
Required by law, subpoena, or court order
Needed to comply with local, state, or federal regulations
Necessary to prevent fraud, protect user safety, or defend our rights or property
We will only disclose what is legally required and nothing more.
❌ We do not sell your data
❌ We do not share user data with ad networks or data brokers
❌ We do not allow outside advertisers to access your personal information
❌ We do not share sensitive information (e.g., health or financial details) — we don’t collect that kind of data
If you have questions about who can see your information or wish to request a list of vendors we use, email us at privacy@socaldryice.com.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
We are committed to maintaining transparency and protecting the privacy of our visitors and users. If you have questions about how we collect, use, or protect your personal data while using SoCalDryIce.com — or if you’d like to exercise your rights under applicable privacy laws — you may contact us using any of the methods below.
Company Name: SoCal Dry Ice Directory
Website: https://socaldryice.com
Email: privacy@socaldryice.com
Mailing Address:
SoCal Dry Ice Privacy Department
Southern California, USA
You can contact us for any of the following reasons:
To request access to the personal data we’ve collected about you.
To correct or update inaccurate personal data.
To delete your personal data, unless we are legally obligated to keep it.
To object to data processing or withdraw previously given consent.
To submit a complaint or report a privacy violation.
If you are a business owner listed on our directory and need help with your profile, reviews, or data visibility, please contact us directly using the business support email: support@socaldryice.com
We aim to respond to all inquiries related to personal data or privacy within 3 to 5 business days. In complex cases or where verification is required, a response may take up to 30 days, as permitted by law. You will be notified if an extension is needed.
While SoCalDryIce.com primarily serves users and businesses in Southern California, we strive to follow globally accepted privacy best practices.
If you are a California resident, you are entitled to certain additional rights under the California Consumer Privacy Act (CCPA), including:
The right to request disclosure of personal data collected
The right to request deletion of personal data
The right to opt out of the sale or sharing of personal data
The right to non-discrimination for exercising your privacy rights
To submit a CCPA-related request, please contact us by email at privacy@socaldryice.com with the subject line “CCPA Request.”
Your trust is important to us. SoCalDryIce.com does not sell personal data, nor do we engage in intrusive profiling or data mining. We use your data only to connect you with relevant dry ice providers, improve our directory listings, and respond to inquiries. All data is handled securely and ethically.
At SoCalDryIce.com, we take the security of your personal information seriously. Whether you’re a visitor browsing our dry ice listings or a business owner managing your company profile, we’ve implemented both technical and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
SSL Encryption (HTTPS): Our entire website is secured with Secure Socket Layer (SSL) technology. This ensures that any data transmitted between your browser and our server is encrypted and cannot be intercepted by third parties.
Firewalls & Server Hardening: We use firewalls and server security configurations that block unauthorized access attempts and reduce vulnerabilities.
Anti-Spam & Bot Protection: Contact forms, login areas, and business listings are protected with CAPTCHA and spam filters to prevent abuse by automated bots.
Secure Hosting: Our servers are hosted in high-security data centers with 24/7 monitoring, regular patching, and backup systems in place.
Limited Access: Only authorized personnel with a legitimate business need are granted access to user or business data. Access is role-based and strictly controlled.
Internal Policies: We maintain internal data protection and privacy policies, including secure data handling, email confidentiality, and account management protocols.
Third-Party Screening: All third-party services (e.g., email, analytics, hosting) are carefully selected based on their compliance with modern data protection standards such as GDPR, CCPA, and PCI-DSS (if applicable).
Routine Security Scans: Our platform undergoes regular malware scanning and vulnerability assessments to detect potential threats.
Software Updates: We frequently update our WordPress platform, plugins (like ListingPro, Rank Math, etc.), and security tools to close known security gaps.
Login Protection: Admin and contributor login areas are protected with brute-force prevention tools and IP monitoring.
In the unlikely event of a data breach:
We will identify the nature and scope of the breach immediately.
Affected users will be notified via email within 72 hours as required by law.
We will work with security professionals to patch vulnerabilities and prevent recurrence.
A complete breach log will be maintained for auditing and compliance.
While we do our best to keep your data safe, we also recommend:
Using strong, unique passwords if you register on our platform.
Avoiding the submission of sensitive personal data unless required (e.g., Social Security Numbers, financial details).
Logging out of your account after using shared or public devices.
Your privacy and trust are important to us. If you have any questions about how we secure your data or want more technical details, feel free to reach out to privacy@socaldryice.com.
At SoCalDryIce.com, we have a proactive and structured plan in place to respond quickly and responsibly in the event of a data breach. While we take every precaution to prevent unauthorized access, no system is 100% immune — which is why our incident response plan is designed to minimize risk and restore trust immediately.
We use automated monitoring tools and manual checks to detect suspicious activity, unauthorized access attempts, and malware injection. When anomalies are detected, our system alerts our team for immediate investigation.
Real-time security monitoring of login attempts, form abuse, and system integrity
Vulnerability scans to detect plugin/theme issues or outdated core files
Audit logs to track access and changes to data or system settings
If a data breach is confirmed, we initiate the following steps:
Contain the Breach:
We isolate the affected systems or access points to prevent further unauthorized activity.
Investigate the Cause:
We analyze server logs, plugin behavior, and third-party access points to identify how the breach occurred and what data (if any) was affected.
Patch Vulnerabilities:
Security flaws are fixed immediately — whether that means updating software, modifying access permissions, or replacing compromised components.
If personal data is exposed or affected:
Affected users will be notified within 72 hours via email.
We will disclose what data was impacted, how it happened, and what actions we’ve taken.
In the case of a high-risk breach, we may also post a notice on our homepage or dashboard.
A detailed breach report is created, documenting:
Timeline of the breach
Data affected
Response steps taken
Measures put in place to prevent recurrence
We review and update our security policies to strengthen future protections.
If necessary, we report the breach to relevant legal or regulatory authorities.
Each incident — whether a full breach or a failed attempt — is treated as a lesson. Our team reviews breach data to:
Update internal protocols
Provide additional staff training
Audit third-party services or plugins with access to user data
We believe in full transparency and swift action. Your trust matters, and if anything threatens the integrity of your data, we’ll act fast, communicate clearly, and ensure you’re protected going forward.
Questions about our data security or breach policies? Email us at privacy@socaldryice.com
As part of operating a modern directory platform, SoCalDryIce.com interacts with third-party services to help enhance user experience, improve website functionality, detect spam, and gather basic analytics. While we do not purchase or sell personal data, some services we integrate with may provide us with limited, indirect data to support the functionality of our website.
Below is a breakdown of the third parties we may receive data from:
We use analytics tools to track visitor behavior, site usage, and traffic patterns so we can improve the layout, design, and performance of our site.
Examples:
Google Analytics: Provides anonymized data such as pages visited, time on site, bounce rate, and device/browser types.
Search Console (Google): Provides search query data, impressions, and clicks related to our directory’s visibility on Google Search.
These tools do not give us your name, email, or personal identity unless explicitly submitted through forms.
We integrate geolocation tools to display accurate listings near users and to improve the experience of searching for local dry ice suppliers.
Examples:
Google Maps API: Returns location details (like city, zip code, or nearby businesses) when a user interacts with map listings or uses “search nearby” functions.
This location data is based on IP address or browser settings and is not stored with personally identifiable information.
To maintain the integrity of our platform and protect our contact forms, review sections, and logins, we rely on third-party tools to detect and block spam, bots, and fraudulent activity.
Examples:
reCAPTCHA (Google): Helps prevent automated form submissions
Wordfence / iThemes Security (if installed): May provide IP-related data for suspected security threats
These tools help protect your data by keeping our platform secure.
When you submit a message through a form or subscribe to updates, your information may be processed by a third-party email tool to help us manage communication.
Examples:
Mailchimp / SendGrid / WP Mail SMTP (if used): Receives form submission data for sending confirmation messages or auto-replies.
Systeme.io / CRM tools (if connected): Only applicable if a business campaign or lead funnel is running.
We only use tools that comply with data protection standards such as GDPR, CCPA, and CAN-SPAM.
Some data published on the site (such as business hours, services offered, or contact details) may be submitted directly by the business owner or scraped via public databases (with review). This includes:
Listings submitted through our “Add Business” form
Publicly available information verified manually before publishing
We do not receive, store, or request sensitive personal data (such as Social Security Numbers, financial records, or government ID numbers) from any third party.
All third-party integrations are vetted for security, privacy compliance, and relevance to our business directory model.
If you have any questions about these data sources or want more information about a specific integration, contact our privacy team at privacy@socaldryice.com.
At SoCalDryIce.com, we use limited forms of automated decision-making and basic profiling to enhance user experience, streamline business listing functionality, and maintain platform security. These processes are minimal, privacy-conscious, and do not involve decisions that significantly affect your rights or access to services.
Below is a breakdown of the types of automation and profiling that may occur during your interaction with our platform:
When you browse the directory, we may use cookies or browser location data to:
Recommend businesses near your city or zip code
Auto-fill location filters in the search bar
Display listings by distance or relevance
This is non-intrusive and used only to improve your browsing experience by showing the most relevant local listings first.
We use automated systems (e.g., Google reCAPTCHA, WordPress anti-spam filters) to:
Detect suspicious form submissions
Block known spam IPs or bots
Flag repeated login failures or malicious behavior
These systems use pattern recognition and third-party spam databases to help maintain platform integrity. No human profiling is involved unless abuse is confirmed.
When users submit a business inquiry, claim a listing, or contact us, we may:
Automatically send confirmation or thank-you emails
Route your message to the appropriate business owner or category
Trigger conditional follow-up actions based on your input (e.g., if you select “Report a Listing” vs. “Claim This Business”)
This is basic automation and does not involve any kind of user scoring or personal evaluation.
We use services like Google Analytics to understand how groups of users interact with our site (e.g., which cities search the most for “dry ice delivery”).
This data is anonymized and aggregated
We do not track individual users across sites or build detailed user profiles
We do not use analytics data to make decisions about individual users, nor do we combine it with personal data like name, email, or phone number.
We do not use AI, credit scoring, or financial profiling
We do not use automated systems to deny access, reject listings, or restrict visibility based on personal data
We do not engage in retargeting ads or behavioral advertising on our platform
Our automated processes exist solely to enhance usability, protect site security, and simplify communication. They are designed with your privacy in mind and are reviewed regularly to ensure compliance with data protection laws.
For questions about automated decision-making or profiling, email privacy@socaldryice.com.
SoCalDryIce.com is a privately owned, informational business directory platform that lists dry ice suppliers and related services across Southern California. While we are not directly regulated by industry-specific compliance laws like HIPAA, FINRA, or PCI-DSS, we strive to follow best practices aligned with general data protection and consumer privacy standards.
Below is our position in relation to common regulatory frameworks:
As a business operating in California and potentially collecting limited personal information from California residents, we aim to comply with the California Consumer Privacy Act (CCPA) where applicable.
You may have rights under CCPA, including:
The right to know what personal information we collect
The right to request deletion of your information
The right to opt out of the sale of personal information (Note: We do not sell your data)
The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at:
📧 privacy@socaldryice.com
Although our services are intended primarily for U.S. residents, particularly within California, we also respect the privacy rights of users located in the European Union under the GDPR. If you are an EU citizen accessing our platform, you are entitled to:
The right to access or correct your data
The right to object to processing
The right to data portability
The right to lodge a complaint with your local data protection authority
SoCalDryIce.com does not collect, store, or process payment card information on our servers. Any transactions (if implemented in the future for listing upgrades or premium features) will be handled through secure, third-party platforms (e.g., Stripe or PayPal) that are PCI-DSS compliant.
We do not collect, store, or transmit any protected health information (PHI), and therefore are not subject to HIPAA. Businesses listed on our directory (e.g., medical supply companies) may be subject to HIPAA independently.
Our services are not intended for users under the age of 13. We do not knowingly collect or process data from children under 13, and any such data will be deleted immediately upon identification or notification.
While we are not governed by highly regulated sectors, we voluntarily adopt many principles of data minimization, purpose limitation, and user control found in modern privacy frameworks. This ensures a trustworthy platform for both visitors and business owners.
For any compliance-related questions or concerns, email us at privacy@socaldryice.com
